Material: Straw, Raffia
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
3 weeks before mo. the hat came to me all crumpled. The post of russia broke in 2 places the package, the air came out of it and the hat was all in creases. I hope to smooth it to a satisfactory condition. The store in the package put aroma-sachet
Delivery is fast, ordered on may 17 received-june 4. I did not communicate with the store. The quality is normal, a little wrinkled, but i think you can iron and slightly align the edges and will be excellent
The tip of the classroom, came in a package with air, folded, recovered itself during the day.
Autumn cool slut for such money!! Katkova is an excellent whole, there is no smell, there is a kuliska that regulates the size of the hat!! Delivery about 3 weeks to togliatti
Excellent hat, very cute and fashionable, the quality is excellent. Real straw, came well packed so did not crumple. I recommend.
The hat is lovely, very beautiful, suitable for big head diameter of 58 cm and more, i think also suitable, delivery fast, store put gift bracelet
The hat is received, packaging is beyond praise! Thank you! Delivery is almost a month.
Very quickly came the parcel, the hat is straw, there is no smell. The store is super!!!! I will still order
of a good ratio price quality. A little too big for my head
Good product, but the fields of the hat are too wide. We'll have to cut. Thank you for the excellent product.
I liked the hat. The cat also liked it, he intended to even dig, so good, environmentally friendly)) in the way i did not crumple, i will not even steam. Soon on vacation, i will add how to behave in the process of socks and will withstand wet air. The store is grateful that despite sunday and the days of sales to alizhkspress, the order was sent 3 hours after registration. Delivery is fast.
beautiful hat, shipment well secured very fast delivery
Straw is very soft, i have a large head volume-just right, but if there is a pulling ribbon inside. It came in an excellent package, only the edges are slightly wrinkled, but with the steamer will not be a problem. With the store did not communicate. it came quickly enough.
Very fast delivery to Turkey , long time I was looking for this type of hat, for that price
Hat fire. Thank you for very fast delivery despite the new year's excitement
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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